Explore Exciting Career Opportunities @ Cloudfit

Cloudfit Personal Trainer (Senior IT Consultant)

Job Location: USA, non-location-specific
Regional Description: Virginia
Job Number: 00101

CloudFit Software provides managed scenarios for core operational outcomes. For example, as a customer creates an app using an agile, DevOps approach the customer has two options: 1) have the dev team oversee/babysit their automation 24×7 or 2) have their existing operations team (insourced or outsourced) provide core operations oversite. There are adverse implications to both approaches. CloudFit’s managed scenarios give a third option: move fast while CloudFit provides the core operational outcomes and integrates back with the customer’s existing operations team whether insourced, outsourced or in-between.

CloudFit has a team of talented individuals who implement and manage the managed scenarios and operational outcomes for our customers. And in some cases, customers want help to transform their own development and operations teams to be more fluid, and we are happy to help those customers drive those desired outcomes. Our team of talented professionals can deliver on any operational outcome. We call these individuals “Personal Trainers” rather than “Consultants”. In our view, consultants are great, but they are like a nutrition professor who might lecture on the theory of nutrition. Personal Trainers master the knowledge of nutrition, exercise, human motivation, and they apply that knowledge to help their clients change their lives for the better. Our CloudFit Personal Trainers are passionate about using their knowledge and experience to help CloudFit’s customers achieve their dreams. CloudFit Personal Trainers do not spew theory but rather have proven track records of driving measurable results in support of modern digital transformations. 

Job Description

CloudFit Personal Trainers partner with our customers to help them transform both through managed scenarios and by rolling up their sleeves to help the customer transform their own operations. Our CloudFit Personal trainers all have unique experience and insights in how to help our customers transform with “just enough effort.” We will never advise a customer to change for the sake of change. Everything we do is aimed at helping the customer move faster and at higher quality towards their unique business goals.

We are seeking experienced Cloud Service Management experts to join our growing CloudFit Personal Trainer team. This position will report directly to the CTO who is based in our offices in Lynchburg, VA, but the position is location agnostic and the role will work across the United States.  

The qualified candidate will have extensive experience in real-world cloud service engineering and management. CloudFit Personal Trainers must have lived and led through the pressure of moving critical applications to the cloud. Technical cloud certifications are highly desirable, but proven experience in cloud and DevOps Development or Service Engineering roles are even more desirable. 

CloudFit Personal Trainers would all be described as caring people who have customer satisfaction and service culture woven into their DNA.

The position will require travel (up to 75%).

Responsibilities:

  • Onboard and manage customers to CloudFit Managed Scenarios for core operational outcomes (e.g. “CloudFit will monitor your DevOps and/or Cloud application and we will page you and your traditional operations team when you are impacted.”)
  • Roll up your sleeves to train, guide and assist customers through the operationalization of their applications to DevOps and Cloud.
  • Maintain your edge in technology and methodology approaches in order to guide CloudFit’s customers through the pros and cons of every decision.

Required Qualifications:

  • Technical IT delivery (or consulting) experience preferably Dev, Test, or Cloud.
  • Real-world DevOps experience.
  • Service Engineering Experience in a Cloud, Software, or Modern-IT company.
  • Cloud Service Engineering Experience (e.g. Office 365, Azure, AWS).
  • Engineering Program Manager in a Cloud or Software company.
  • Custom/Scripted Systems Management experience in a production environment.
  • Public speaking experience.

Preferred Qualifications:

  • Cloud and DevOps certifications.
  • Proven track record of leading customers digital transformation though cloud services management.
  • Computer Science Degree.
  • Management Information Services Degree.
  • Experience guiding CxOs in the modern, digital workplace.

ITIL certifications and Traditional Service Management experience are acceptable, but they are not preferred. Such certifications and experience without meeting the required qualifications would actually be detrimental. CloudFit is not a traditional service management company, and we do not hire traditional service management consultants or practitioners. 

CloudFit is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.

 FLSA – Job Classification: Exempt, Full Time Position.

Contact us at getfit@cloudfitsoftware.com. Include “Jobs: CloudFit Personal Trainer” in the Subject line.

Cloudfit Command & Control Engineer

Job Location: Downtown, Lynchburg, VA (no exceptions)
All Shifts Available. Off-Shift Incentives Available. Partial Shifts Possibly Available.
Job Number: 00102

CloudFit Software provides managed scenarios for core operational outcomes. For example, as a customer creates an app using an agile, devops approach the customer has two options: 1) have the dev team oversee/babysit their automation 24×7 or 2) have their existing operations team (insourced or outsourced) provide core operations oversite. There are adverse implications to both approaches. CloudFit’s managed scenarios give a third option: move fast while CloudFit provides the core operational outcomes and integrates back with the customer’s existing operations team whether insourced, outsourced or in-between.

CloudFit has a team of talented individuals who implement and manage the managed scenarios and operational outcomes for our customers. And in some cases, customers want help to transform their own development and operations teams to be more fluid, and we are happy to help those customers drive those desired outcomes. Our team of talented professionals can deliver on any operational outcome. We call these individuals “Personal Trainers” rather than “Consultants”. In our view, consultants are great, but they are like a nutrition professor who might lecture on the theory of nutrition. Personal Trainers master the knowledge of nutrition, exercise, human motivation, etc and they apply that knowledge to help their clients change their lives for the better. Our CloudFit Personal Trainers are passionate about using their knowledge and experience to help CloudFit’s customers achieve their dreams. CloudFit Personal Trainers do not spew theory but rather have proven track records of driving measurable results in support of modern digital transformations. 

While the CloudFit Personal Trainers are critical to customer outcomes, the core of CloudFit Software is our CloudFit Managed Scenarios. The CloudFit Managed Scenarios are delivered through the combination of amazing software, super-simple devices and [most importantly] crazy-smart-and-dedicated people. There are a number of delivery roles available within CloudFit’s Managed Scenarios Service Delivery organization including CloudFit Software Engineers and CloudFit Command and Control Engineers (CCEs). This Job Description is written for CloudFit Command and Control Engineers.

Join CloudFit Software and help transform leading organizations around the world. The sheer scale of our capabilities and client engagements including the way that we collaborate, operate and deliver value provides an unequalled opportunity to grow and advance. Choose CloudFit and make delivering innovative solutions part of your next career move.

Job Description

CloudFit Command and Control Engineers (CCEs) protect our customers’ interests 24x7x365 as they backstop our CloudFit Software Automation. CloudFit CCEs engage with customers during high-stress situations, and CloudFit CCEs must be comfortable in high-stress situations with demanding customer executives. CloudFit CCEs will interface with customer business, development and operations personnel via phone, via tickets, and via email.

CloudFit CCEs will have a unique combination of qualities and skills. CloudFit is not a normal company. There has never been a company who has done what CloudFit is doing. Thus, CloudFit’s job requirements, especially for CCEs, differs from the industry norm.

  1. Most importantly, due to the CloudFit’s culture of unheralded customer service, CloudFit CCEs must be proven leaders and contributors to creating a better world via volunteering, coaching, etc. CloudFit CCEs would all be described as caring people who have customer satisfaction and service culture woven into their DNA. Great customer service is only possible when individuals truly care about the person on the other side of the discussion. CloudFit CCEs will be well-proven in this area both professionally and personally. This requirement is non-negotiable.
  2. Second, CloudFit CCEs will have proven years of experience in high-pressure, service-stoppage-recovery roles. This experience might be from years of mission-critical-IT-application support, through years of manufacturing-line-service-recovery-support, through being a soldier who is accustomed to intense, high-pressure situations, through medical device outage support, through logging equipment-service-recovery-while-work-is-stopped support, etc. This list is not intended to be inclusive. There are many possibilities to prove this sort of long-term, high-pressure, service-stoppage-recovery experience. The list is provided simply to help applications understand the sort of pressure-cooker experience that we are looking for and to encourage candidates who do not have experience in typical IT environments. IT experience is not a requirement for this role.
  3. Third, CloudFit CCEs will have a proven track-record of dealing with angry executives during the worst of times.  As with point #2, note this bullet does not require IT-specific experience. CCE candidates must be able to clearly articulate scenarios and real experiences to prove this ability.
  4. Fourth and finally, CloudFit CCEs will have a technical background. Note that we are not calling out technology background but rather technical background. Mission-critical IT Service experience is appropriate. Master mechanics, Civil engineers, Master Electricians, Electrical Engineers, etc. are all appropriate. The CCE must be able to think logically in a technical manner—think “and/or gates” and complex “if/then statements”. This example list is not exhaustive. 

We are seeking experienced Cloud Command and Control Engineers to join our growing CloudFit CCE team in beautiful Downtown, Lynchburg, VA. This position will report up through the CTO along with all other CloudFit Service Delivery, Engineering, and Personal Trainer roles. CloudFit’s CTO is also based in our offices in Lynchburg, VA.

CCEs will typically run 4 x 10 hour shifts. Either Sunday thru Wednesday or Wednesday thru Saturday. 7am to 5pm ET, 4pm to 2am ET, and 12am to 10am ET which includes overlapping shifts for peak hours and shift hand-offs as well as overlap on Wednesdays for training, meetings, etc.

Responsibilities:

  • Monitor / backstop automation 24x7x365
  • Engage customers via phone, email and tickets
  • Provide Command and Control leadership on Major Incident Bridges
  • Interface with customer and CloudFit executive management both proactively and reactively
  • Support customers via phone, email, and tickets

Required Qualifications:

  • Proven track record of caring about others in professional and personal life
  • Proven track record of success while being “the-person-with-the-weight-on-his/her-shoulders” during critical situations
  • Proven track record of interfacing with executives who are stressed and/or unhappy during service-impacting-events
  • Proven technical thinker and proven technical experience

Preferred Qualifications:

  • Cloud and DevOps certifications
  • Proven track record of leading customers digital transformation though cloud services management
  • Engineering, Mathematics, Management Information Services or Computer Science Degree (or certificate)

ITIL certifications and Traditional Service Management experience are acceptable, but they are not preferred. Such certifications and experience without meeting the required qualifications would actually be detrimental. CloudFit is not a traditional service management company, and we do not hire traditional service management consultants or practitioners. It is unlikely that traditional IT Operations Center professionals would be a fit for CloudFit’s CCE positions; however, military Command and Control, NASA Command and Control, and other such experience would be fantastic.

CloudFit is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.

 FLSA – Job Classification: Exempt, Full Time Position. Similar Part-Time Roles May Be Possible.

Contact us at getfit@cloudfitsoftware.com. Include “Jobs: CloudFit Command and Control Engineer” in the Subject line.

Cloudfit Insights Engineer (Data/Business Analyst)

Job Location: Downtown, Lynchburg, VA
Regional Description: Virginia
Job Number: 00112

CloudFit Software is a Managed Digital Transformation company that was founded by former Microsoft executives. CloudFit Software’s roots are envisioning, building, and running the world’s largest enterprise cloud for Microsoft. The Microsoft Product Groups are CloudFit’s largest customer. CloudFit Software provides application development, consulting and managed services for the world’s largest enterprises as they move to the cloud. CloudFit has a proprietary cloud management platform called Velocity that enables them to manage their commercial and public sector customers 24×7. CloudFit has employees in Virginia, Washington, Colorado, Texas, Florida, Kentucky and Indiana. CloudFit Software’s engineering and service delivery functions, including 24×7 operations, are based in Lynchburg, Virginia.

Job Description

CloudFit Software is looking for qualified individuals who bring together great business analysis skills with executive prowess and deep technical skills. 

Responsibilities:

  •  Interface with customer technical leadership to define requirements
  • Interface with customer business leadership to define requirements
  • Build dashboards for KPI aligned to requirements
  • Analyze data to identify target improvement areas
  • Drive improvements through the business to improve KPI achievement

Required Qualifications:

  •  5+ years of professional experience in a technical, data and insights engineering role
  • Production ETL Experience
  • Production Cube Experience
  • Production PowerBI Experience
  • Business Data Analysis Experience
  • Executive Scorecard and Dashboard Experience
  • Demonstrated Senior Program Management Aptitude
  • Great communication skills
  • Effective remote worker

Preferred Qualifications:

  • Understanding of cloud and data storage design patterns and technologies
  • Understanding, or experience building, application instrumentation and/or monitoring systems
  • Network programming experience
  • Computer Science Degree
  • Real-world DevOps experience
  • Experience programing in Microsoft Office or Office 365

CloudFit is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.

 FLSA – Job Classification: Exempt, Full Time Position.

Contact us at getfit@cloudfitsoftware.com. Include “Jobs: CloudFit Insights Engineer” in the Subject line.

Cloudfit Product Engineer (Software Developer)

Job Location: Downtown, Lynchburg, VA
Regional Description: Virginia
Job Number: 00103

CloudFit Software provides managed scenarios for core operational outcomes. For example, as a customer creates an app using an agile, DevOps approach the customer has two options: 1) have the dev team oversee/babysit their automation 24×7 or 2) have their existing operations team (insourced or outsourced) provide core operations oversite. There are adverse implications to both approaches. CloudFit’s managed scenarios give a third option: move fast while CloudFit provides the core operational outcomes and integrates back with the customer’s existing operations team whether insourced, outsourced or in-between.

The CloudFit product engineering team’s mission is to deliver modern, cloud based software that will enable the aforementioned managed scenarios. CloudFit’s vision is to build a team of talented and creative software engineering professionals that are interested in building the next generation of a Monitoring as a Service (MaaS) platform and User Support as a Service (USaaS), from the ground up. The CloudFit product team is passionate about many things, but our team culture is grounded in the following principles:

  1. Quality and customer success above everything while maintaining a level of integrity and accountability that sets us apart
  2. Hire the best and brightest people and allow them to thrive in a culture oriented around creativity and diversity
  3. Enjoyment of our professional lives in an open yet respectful work environment and our personal lives through the pursuit of passion driven endeavors

If it wasn’t obvious, CloudFit product engineers value customer, personal and team success above all else. This is followed closely by a desire to deliver quality software based products and participate as a valued member of a close-knit team of professional engineers. If that sounds like you, we should connect!

Job Description

CloudFit Software is looking for qualified product engineers that have proven experience developing modern cloud based applications and working in small, agile oriented, development teams. As a CloudFit Product Engineer you will have end-to-end accountability for one or more key feature areas of the products. You will be expected to review upcoming work items, effectively estimate your workload to maintain a proper level of work in progress and see those work items through to release. At CloudFit we look to our Product Engineers to be proactive in solving complex problems daily, not just in your primary area of responsibility but across boundaries. As part of this role you will also work, at various times, directly with customers to validate feature requirements and during those times you’ll be expected to represent CloudFit with the highest level of customer service.

The qualified candidate will not only have experience building complex software systems but loves to learn new technologies quickly and pivot as the company and customer’s needs evolve. If that sounds like you, please review the following:

Responsibilities:

  • End to end ownership of a product feature area, from feature backlog, through WIP planning, to deployment and finally support and maintenance.
  • Apply software engineering best practices to your daily work and participate in the full development lifecycle. This will include, code reviews, daily standup, monthly engineering reviews, source code management, build processes, testing and support of production code.
  • Communicate with users, other technical engineers and management to elicit requirements, describe product features and review technical design topics and then translate those requirements into deployable and supportable software.
  • Participate in regular engineering related meetings and cross team mentoring activities.
  • Participate in an On-Call rotation for production platform support.

Required Qualifications:

  • 3+ years of professional experience in a modern software development role
  • Computer science fundamentals in object oriented design and data structures
  • Experience coding in at least one OOP language. Our preference is C# but are willing to consider experience with other languages especially Python or Go
  • Experience building complex software systems with a preference for modern, Cloud native, applications
  • Experience in at least two of the following technical areas:
  • Oauth, OpenID, SAML
  • REST API programming and/or design
  • Microservices arch and/or design
  • Message based communication patterns and systems
  • Multi-Tenant identity management

Preferred Qualifications:

  • Understanding of cloud and data storage design patterns and technologies
  • Experience coding on top of a cloud provider, preferably Microsoft Azure
  • Computer Science Degree.
  • Real-world DevOps experience.
  • Experience with any of the following platforms: Microsoft Office 365, Microsoft Dynamics 365, SalesForce, SAP, ELK Stack (Elastic)
  • Cloud and DevOps certifications.

CloudFit is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.

 FLSA – Job Classification: Exempt, Full Time Position.

Contact us at getfit@cloudfitsoftware.com. Include “Jobs: CloudFit Product Engineer” in the Subject line.

Cloudfit Senior Product Engineer (Senior Software Developer)

Job Location: Downtown, Lynchburg, VA
Regional Description: Virginia
Job Number: 00104

CloudFit Software provides managed scenarios for core operational outcomes. For example, as a customer creates an app using an agile, DevOps approach the customer has two options: 1) have the dev team oversee/babysit their automation 24×7 or 2) have their existing operations team (insourced or outsourced) provide core operations oversite. There are adverse implications to both approaches. CloudFit’s managed scenarios give a third option: move fast while CloudFit provides the core operational outcomes and integrates back with the customer’s existing operations team whether insourced, outsourced or in-between.

The CloudFit product engineering team’s mission is to deliver modern, cloud based software that will enable the aforementioned managed scenarios. CloudFit’s vision is to build a team of talented and creative software engineering professionals that are interested in building the next generation of a Monitoring as a Service (MaaS) platform and User Support as a Service (USaaS), from the ground up. The CloudFit product team is passionate about many things, but our team culture is grounded in the following principles:

  1. Quality and customer success above everything while maintaining a level of integrity and accountability that sets us apart
  2. Hire the best and brightest people and allow them to thrive in a culture oriented around creativity and diversity
  3. Enjoyment of our professional lives in an open yet respectful work environment and our personal lives through the pursuit of passion driven endeavors

If it wasn’t obvious, CloudFit product engineers value customer, personal and team success above all else. This is followed closely by a desire to deliver quality software based products and participate as a valued member of a close-knit team of professional engineers. If that sounds like you, we should connect!

Job Description

CloudFit Software is looking for qualified senior product engineers that have proven experience developing modern cloud based applications and working in small, agile oriented, development teams. As a CloudFit Product Engineer you will have end-to-end accountability for one or more key feature areas of the products. You will be expected to review upcoming work items, effectively estimate your workload to maintain a proper level of work in progress and see those work items through to release. At CloudFit we look to our Product Engineers to be proactive in solving complex problems daily, not just in your primary area of responsibility but across boundaries. As part of this role you will also work, at various times, directly with customers to validate feature requirements and during those times you’ll be expected to represent CloudFit with the highest level of customer service.

The qualified candidate will not only have experience building complex software systems but loves to learn new technologies quickly and pivot as the company and customer’s needs evolve. If that sounds like you, please review the following:

Responsibilities:

  • End to end ownership of a product feature area, from feature backlog, through WIP planning, to deployment and finally support and maintenance.
  • Apply software engineering best practices to your daily work and participate in the full development lifecycle. This will include, code reviews, daily standup, monthly engineering reviews, source code management, build processes, testing and support of production code.
  • Communicate with users, other technical engineers and management to elicit requirements, describe product features and review technical design topics and then translate those requirements into deployable and supportable software.
  • Participate in regular engineering related meetings and cross team mentoring activities.
  • Participate in an On-Call rotation for production platform support.

Required Qualifications:

  • 5+ years of professional experience coding in C# in a modern software development role
  • Strong background in computer science fundamentals such as object-oriented design, data structures and algorithms
  • Experience developing enterprise scale distributed applications
  • Experience building complex software systems with a preference for modern, Cloud native, applications
  • Experience in at least two of the following technical areas:
  1. Oauth, OpenID, SAML
  2. REST API programming and/or design
  3. Microservices arch and/or design
  4. Message based communication patterns and systems
  5. Multi-Tenant identity management

Preferred Qualifications:

  • Understanding of cloud and data storage design patterns and technologies
  • Understanding, or experience building, application instrumentation and/or monitoring systems
  • Network programming experience
  • Computer Science Degree
  • Real-world DevOps experience
  • Experience programing in Microsoft Office or Office 365

CloudFit is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.

 FLSA – Job Classification: Exempt, Full Time Position.

Contact us at getfit@cloudfitsoftware.com. Include “Jobs: CloudFit Senior Product Engineer” in the Subject line.