Company:
Multi-national transport group managing buses & rail 
Industry:
Transportation
Cloudfit Solution Areas:
  • Specialized Consulting
  • Modern & Managed Applications
  • Managed Solutions & Scenarios
Year:
2018, 2019
Customer Need:
Customer has new mission-critical application built by a 3rd party.  The 3rd party offered a support contract, but not end-to-end accountability or managed service.  The customer did not want to put the application in their legacy IT Operations organization due to agility concerns.  Customer requested that CloudFit Software take 24×7 operational accountability for the application working with the 3rd party application team, customer teams, Microsoft (for cloud), etc as and if needed.
Cloudfit Solution:
  • Monitoring and lightweight managed service for 100+ daily data jobs that ensure 42,000 vehicles run on time daily
  • Solution plugs the monitoring and application management gaps including monitoring, engineering tier 1, escalation management to all 3rd parties, etc
Business Outcome:
  • IT leaders / application owners are meeting business objectives and rest easy knowing that CloudFit is accountable for the service ensuring 84,000 bus routes run on time daily.