Carroll has over 25 years of experience in the IT industry. As the Chief Technology Officer for CloudFit Software, Carroll works to solve CloudOps and DevOps scenarios for the industry through managed scenarios and managed services delivered from a posture of extreme accountability. Carroll leads a series of Product Groups that deliver managed scenarios, managed applications, and niche consulting for customers and partners.
Prior to CloudFit Software, Carroll spent 17 ½ years at Microsoft. During his tenure at Microsoft, Carroll spent 10 years as the Senior Director of Service Management for Office 365 from the first customer forward. In that role, Carroll led the engineering team for internal monitoring, tooling, and analytics; led the engineering team for the customer-facing Service Management stack (e.g., admin dashboards, admin apps, APIs, etc.); and built and ran global, automated operations. Carroll then spent four years as a Senior Architect transforming a legacy ITIL consulting practice into a CloudOps and DevOps enablement vehicle for the world’s largest enterprises.
Carroll lives in his hometown of Lynchburg, Virginia with his wife of 20 years (Carolyn), two children (Emily and Jeb), and rescue-dog (Pip).