CloudFit Software Trial

CloudFit Software is making a very simple, stripped-down version of the End User Experience Monitoring Service available. There is no better way to make the power of the service “click” than by letting folks touch the platform. CloudFit Software: End User Experience Monitoring works for any application including legacy and home-grown applications, but this simple trial enables single-user experience monitoring for Microsoft Outlook and Microsoft Teams on Windows Clients. To purchase the service, to expand to enterprise features, to work for non-Windows clients, to monitor other applications, to enable white-glove service, contact getfit@cloudfitsoftware.com

 

CloudFit Software Installation & User Guide 

Updated January 6, 2020

1. Getting Started

To get started using the CloudFit TM  Software Platform, navigate to https://app.cloudfitonline.com/ then log in or create a new user account.

New User?

If you do not already have a CloudFit user account, click Register Today

Enter the email address you would like associated with your CloudFit user account, then click SEND VERIFICATION CODE

Check your email for the verification code

Enter the verification code you received from CloudFit, then click VERIFY CODE

Enter a password. Confirm the password by entering it a second time, then click CREATE

Already a CloudFit user?

If you already have a CloudFit user account, enter your email address and password, then click SIGN IN

 

Forgot Your Password?

If you have forgotten your password, request a new one by clicking Forgot your password?

 

Enter the email address of your CloudFit user account, then click Send verification code 

Check your email for the verification code

Enter the verification code you received from CloudFit, then click Verify code

Enter a new password. Confirm the new password by entering it a second time, then click Continue

 

2. Onboarding Your Device 

After you are logged in the first time, you are ready to set up your device for monitoring. We’ve taken care of most of this for you.

Download the CloudFit Agent

Click Link Device

This will download the Agent file to your device. Depending on which browser you use, this process may vary. Shown below is the Chrome browser once the file is downloaded.

Install the CloudFit Agent

Once the download is complete, you still need to open and run the installation file. Depending on your device’s operating system, this process may vary. Follow the instructions on your device to run the CloudFit TM Agent Setup Wizard.

Click Next

To continue installing the Agent, you must accept the License Agreement. Select I accept the terms in the License Agreement, then click Next

Click Install to begin the installation

Once the installation is complete, click Finish to exit the installation wizard

Select Which Applications to Monitor

You’re almost ready. First, tell us which applications you would like us to monitor. Select the applications you wish to monitor, then click CONTINUE to finish setting up your device.

Once setup is complete, you will be redirected to the CloudFit™ Software Platform dashboard.

Welcome!


 

3. Using the Dashboard

Now that you’ve completed Onboarding, you are ready to begin using the CloudFit TM Software Platform to monitor your device’s applications. From the dashboard, you can view the current status of each monitored application as well as a past history of detected issues.

Monitor Application Status

You can view the current status of monitored applications in the dashboard

An application’s status will be:

  • Green if there are no issues detected
  • Red if there are issues detected

When an issue is detected in a monitored application, the most recent issue will be displayed in the application’s dashboard panel

 

In addition, you will receive an email alerting you when the issue is detected

 

View Status History

Click the History dropdown of a monitored application to expand or collapse a display of the last ten issues detected 

 

Ten minutes after an issue is detected, if there have been no new issues detected, the status will update to display No issues detected.

 

Change Which Applications are Monitored

You can change which applications you would like us to monitor. In the dashboard, click the  gear icon next to your device name

Select which applications you would like us to monitor, then click Save

 

Sign Out

To sign out, click your email address in the upper right corner, then click Sign out